General inquiries
Questions about the project, partnerships, or anything that does not fit a bug report.
info@noschmarrn.dev
Send an email →Contact
Get in touch
Pick the channel that matches your question. For thoughts on the product itself, the feedback form takes your consent up front and sends a single email — nothing is stored. Everything else is email and the public GitHub project.
Support
Questions about installation, configuration, or behaviour of a running installation.
support@noschmarrn.dev
Email support →Bug reports and feature requests
GitHub Issues is the canonical place for both — search first, then open a new issue if nothing matches.
github.com/noschmarrn/schneespur/issues
Open a GitHub issue →Discussion and questions
For broader topics — architecture, ideas, "how would I…" — GitHub Discussions is the right place.
github.com/noschmarrn/schneespur/discussions
Go to Discussions →What to expect
Wintertrace is a small, private open-source project. Replies happen when the maintainer has time — typically within a few days, but longer windows are possible. There is no service level agreement on the free, self-hosted edition.
Bug reports and reproducible problems on GitHub get priority. They are public, searchable, and useful to other operators in the same situation.
Sales-pitch emails, link-exchange requests, and unsolicited "10x your traffic" outreach are not answered.
Full operator details
Name, address, phone, and the responsible party statement under German telemedia law are on the imprint page.