Customer portal
A property manager logs in and sees their own buildings — without you forwarding emails or running reports.
For · Property maintenance
A focused tool that complements your stack
Property maintenance companies typically run landscaping, repairs, and cleaning year-round and add winter service on top. Wintertrace is designed to slot in as the documentation layer for the winter portion — not to replace your existing order management.
Four pain points
What multi-service operators recognise during the winter weeks.
- Property managers expect documentation by the next morning
- Employees are wary of new software during peak season
- Existing ERP/dispatch is not built for winter-specific evidence
- Data protection scrutiny increases as the team grows
What fits
Email notifications
Per-customer and per-location: the right inbox gets the right PDF, automatically.
Data protection tools
Anonymisation, retention, subject access export — built in, not bolted on.
Audit trail
Edits are logged. Locked GPS data is locked. Useful when an account manager asks how a record was changed.
Coexistence with your ERP
Most multi-service operators already run an order management or dispatch system. Wintertrace is not a replacement for that. It handles the winter-specific evidence side: GPS, weather, photos, PDF service proof, and the customer portal that lets property managers self-serve.
A public REST API for integration into the existing ERP is on the long-term roadmap; today, CSV export and PDF attachments handle the handoff.
Where to look next
Topic page: Winter service for property managers